Duff's Backcountry Outfitters

How & when we ship

All packages ship USPS priority or first class mail. We do not use FedEx or UPS. Orders are filled in order we receive them. We typically ship within 1-3 business days of receiving the order.

Looking for something else?

Not all items in our physical store are listed on our website for sale. If you see an item in one of our social media posts that you would like please send us a message. You can contact us via email or message us on Facebook or Instagram.

returns

We are happy to accept returns within 60 days on items that have been unworn and have original packaging. If you would like to return the item(s) please send it to the following address with the order invoice enclosed. No return authorization needed.

Duff’s Backcountry Outfitters

PO box 211

Skagway AK 99840

We do not offer free return shipping, we apologize. Once items are received, we will issue a refund of the product. Refunds may take 5-7 days once received, depending on your bank/credit cards speed.

Exchanges

We recommend you send back the item(s) and place another order on our website. Once we receive the merchandise, we will issue a refund. Refunds may take 5-7 days once received, depending on your bank/credit cards speed.